Layway Policy

Layaway is available for all orders over £50 and is agreed between myself and you either via the contact form on the contact page of the website, via direct email info@charliesvintagecharms.com, or through direct message on instagram. 

It is payable over a period of approx 12 weeks ( This can be less or more, please discuss with me ) with the full remaining balance due at the end of the 12th week. If you are a regular customer and making a large order over the value of £400 extra time can be agreed to finish paying the balance off . Upon completing payment your item will be packaged and shipped out to you .

Returns on layaway purchases are not available unless the item arrives damaged or grossly misdescribed . This is because of the period of time an item is not available for other customers to buy while it is being paid off. You have 7 days to change your mind after the first payment, at which point the item is considered yours and payment will need to be completed. If you are struggling to finalize the end payments please get in touch and we can discuss an extension on this . I have updated my returns section with further clarification on this . Please read it here and make note of the cooling off period and policy on returns if you are considering a layaway plan with us .

Please Note 

Failure to complete payment will mean the item is no longer yours and a high percentage of the item's total will be retained for business losses over the period of time the item was unavailable for sale. You will also be barred from making any future layaway arrangements, and potentially banned from purchasing from the shop again. This might seem harsh, but as a small business offering an extremely flexible layaway plan we must ensure losses are limited. 

Thank you !

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